One-Year Warranty

We, Comma, will always work hard to solve any problem you might have with one of our products. We offer a one-year limited warranty on Comma’s products whose packaging bears our One-Year Warranty Logo when sold through our website, and authorized retailers. We warrant our retail hardware products to be free of defects in materials and workmanship that result in failure during normal usage.

This warranty is extended to the original end-user purchaser, beginning at the time of retail purchase. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. Comma will not be liable for any indirect, incidental, or punitive damages arising from use of this product.

This limited warranty does not cover misuse, unauthorized modifications, and external causes such as acts of nature. This warranty does not cover normal wear and tear, or damage to any non-Comma product used in connection with this product. This Warranty does not apply to damage caused by accident, abuse, misuse or modification of the Product. This warranty excludes without limitation any scratching or surface damage to any non-Comma product, even if packaged with or sold with the Product.
 

Returning

Comma will accept returns of our products in their original packaging. If you wish to return a product and receive a new one, please send it to us with the original sales receipt. Comma will accept returns on items that under the following conditions:

 

Returning a Defective Product under the Manufacturer's Warranty

Returning a Product Damaged in Shipping

Ordered the wrong item

Occasionally a product will get damaged in shipping. If this has happened to your order, please contact us. We will assist you in filing the claim with the shipper who shipped your order. To expedite the process, please keep the item in its original packaging.


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